Information We Collect

When you reach out to us for corporate floral arrangements or gift services, we gather information you willingly share. This includes your name, company name, email address, phone number, delivery addresses, and specific requirements for your floral needs. Payment details are also collected when placing orders, though processing is securely handled by our payment partners.

For our corporate clients, we may obtain additional business details such as company registration information, preferred delivery timelines, and budget constraints. This enables us to offer a service tailored to your business needs.

Our website automatically collects certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this information to enhance site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating customized arrangements based on your requirements, and communicating about your service needs.

We also utilize information to improve our services and the overall website experience. This helps us identify which corporate floral services are most valuable to our clients and how we can better assist the business community in United Kingdom.

Information Sharing and Disclosure

Polite Field Wander respects your privacy and does not sell your personal information to third parties. We share information only when necessary to deliver our services or when legally required.

We may share necessary information with trusted service partners who assist us in operating our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it solely for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat your personal data with high priority and deploy suitable technical and organizational safeguards to shield it. This involves protected data storage, encrypted messaging, and restricted access to personal data inside our organization.

Although we employ robust security measures, no online transmission method is entirely foolproof. We continually update our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may access, correct, delete, or restrict its use.

To exercise these rights, contact us with the details at the end of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention times vary by data type and purpose.

Cookies and Website Tracking

Our site utilizes cookies and comparable technologies to improve your browsing experience and to understand how users interact with our pages. Cookies help us remember your preferences and evaluate site performance.

You can modify cookie settings through your browser preferences. However, disabling certain cookies may affect how the site functions. For detailed information about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our site may contain links to third‑party websites or services. This privacy policy applies only to Polite Field Wander and our site. We are not responsible for the privacy practices of external sites.

We encourage you to review the privacy policies of any third‑party websites you visit through links on our site.

Policy Updates

We might revise this privacy policy from time to time to reflect evolving practices, offerings, or legal obligations. When substantial changes occur, we will revise the "Last Updated" date at the top of this policy.

We invite you to periodically review this policy to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have inquiries about this privacy policy, wish to exercise your privacy rights, or are concerned about how we manage your information, please reach out to us.